The Neu Appliance Outlet storefront in Austin

Austin's Go To Appliance Store

The same big-box brands. Without the big-box price.

VETERANS DAY SALE → UP TO 50% OFF
UPTO$2,500OFF

Select appliance purchases · Ends 11/15

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1-YEAR WARRANTY INCLUDED*

On every Open Box, Scratch and Dent and Certified Refurbished appliance.

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4.9 on Google · 1,569 reviews

Austin's favorite appliance outlet

Great work from Lux and Jesse

Review photo from Vidmantas
Vidmantas KVerified23/06/2026

Lux and Jason were great. Quick, easy, efficient job installing our new gas dryer. Thanks, guys!

Review photo from S
S VVerified22/06/2026

Quick and and effective! Thanks Lux and Jason!

Loomi DVerified22/06/2026

I’m extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe’s or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Review photo from Adam
Adam PVerified13/07/2026

Lux and Jason were very professional and very dependable and friendly.

Review photo from Carol
Carol GVerified13/07/2026

Lux and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Review photo from Holly
Holly RVerified13/07/2026

Lux and Jason were prompt and quick.

Pablo OVerified13/07/2026

Andrew, John and Jason were great! Informative sales and perfect delivery

Review photo from Maxim
Maxim BVerified14/07/2026

Andrew, John, Jason were all amazing and helped me out tremendously, very professional and very friendly.

Review photo from Valerie
Valerie HVerified14/07/2026

Dilan, John, and Jason did a fantastic job. Delivery was on time. Careful with front door, very polite, cleaned up the area nicely. Dilan was helpful when we could not get a GE

Review photo from Wilson
Wilson DVerified14/07/2026

Had an amazing service with this company. Our salesman Scott did a spectacular job selling the best washer and dryer for my specific life style. Making sure to ask about pet hair or how many people we were doing laundry for to make sure it could work properly for bigger households!! The checkout and delivery process was made easier than can be especially when the delivery crew Jason and John came. They were friendly, informative and overall did an amazing job. The company even provides a free anemometer reading test to make sure it doesn't have too much lent in the vents. Overall would recommend this company to everyone and will be going back for sure!!

Review photo from Kyrah
Kyrah WVerified15/07/2026

Lux & Mark were the dream team for installing our new fave appliance (and hauling out the old stinky one)! Friendly, professional, efficient but not rushed. Thanks, y'all!

Review photo from Carly
Carly BVerified16/07/2026

UP TO $2,500 OFF

Select appliance purchases

+ 1-YEAR WARRANTY

+ Expedited delivery, install and haul away on purchases $799+

Live thru 11/15

UP TO 18 months financing

Take it home today for $10 down. No credit needed.

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NEU VS. THE BIG BOX STORES

Same brands you find at the big-box stores, at lower prices, backed by our own local team.

Price
Warranty
Who repairs it
Delivery
Financing

NEU APPLIANCE

Lower than big-box sale prices
1-year parts and labor, repaired in your home by our own Austin technicians
Our own in-house Austin technicians
Expedited delivery, install and haul away on $799+
Up to 18 months, $10 down, no credit needed

BIG-BOX STORES

Sale price
1-year manufacturer warranty
Manufacturer or third-party service
Varies by store and order
Store credit card
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Just Landed

Fresh inventory — these won't last long. Updated daily.

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of our Appliance Outlet Showroom here in Austin, Tx!

Our Showroom receives new appliances daily and we update our Virtual Tour every Tuesday so make sure to check back for updates!

This Week's Best Deals

Shop our top categories — outlet-priced, updated weekly as inventory moves.

SHOP BY APPLIANCE TYPE

Scratch-and-dent, open-box, and clearance appliances — deep discounts, fully functional. Shop Austin's largest outlet selection in store or online.

Spotted in Austin

Real people. Real savings. Total bragging rights.

South Austin

Scored this $1,649 fridge for under a grand!

Central Austin

Open Box Range. Like new - saved hundreds.

East Austin

Scratch and dent for the win! Over $600 off.

Round Rock

A tiny dent saved me five hundred bucks.

Pflugerville

Washer + dryer set, delivered next day.

Cedar Park

Scratch-and-dent range that looks flawless.

Shop with an Appliance Nerd: FREE advice + deals

This is shopping made easy. Chat with a real, local expert and find the right unit at the right price — plus exclusive outlet deals.

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1-Year Warranty, Included

Every Open Box, Scratch and Dent and Certified Refurbished appliance comes with a 1-year parts and labor warranty, serviced by our own Austin technicians. Add Neu Shield to extend it to 3 or 5 years.

  • 1 year of parts and labor, no deductibles
  • $300 food-loss and $100 laundry credits
  • Upgrade to 3 or 5 years with Neu Shield
  • 24/7 claims, transferable, backed by an A-rated insurer
See What Is Covered

Powered by New Leaf. Available on eligible appliances on the product page or in your cart.

What Austin Is Saying

Verified buyers. Real Austin appliances. Honest reviews.

4.9

1,198 verified Google reviews

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Buyer's Guide

Buying a Used Appliance? Know What to Look For.

Not all scratch-and-dent is the same. Learn how our Appliance Nerds grade every unit — and what to check before you commit. We cover condition tiers, what cosmetic damage actually means for performance, and why outlet-priced doesn't mean compromised.

Neu Local Delivery Area

We make getting your appliance delivered and installed easy! We offer delivery and installation services to the greater Austin and surrounding areas! Input your zip code to see if we offer delivery and installation services in your area!

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