Trust the best in the
industry with your home

Professional appliance delivery and installation from a team trained to protect your home, your appliance, and your time.

Fast Delivery

7 Days a Week As Soon as Next Day

Expert Delivery Pros

Trained & Appliance Installation Experts

Delivery Heads-Up

Morning ETA Updates 15–30 Minute Arrival Notice

Delivery Pros — Expert Appliance Delivery & InstallationNeu Delivery Pro mascot

Fast Delivery Available

Delivery pricing is based on distance and the services you add. Local delivery starts at a $45 flat rate, with free hookup on connection-ready appliances.

Installation Add-Ons

Optionalflat rate

Add professional installation to any delivery.

  • Dishwasher installation +$99
  • Microwave installation +$99
  • Cooktop installation $199+
  • Wall oven installation $299+
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Free Hookup Included

0with connections

Hookup included with purchase of connections on:

  • Washing machines
  • Electric & gas dryers
  • Most Refrigerators
  • Electric & gas ranges
Shop Eligible Appliances

We Serve Austin and Surrounding Cities

Currently delivering throughout the greater Austin metro area. Not sure if you're covered? Give us a call — we'll let you know in under a minute.

AustinRound RockCedar ParkPflugervilleGeorgetownBudaKyleManchacaDripping SpringsLeander
Delivery Pros — Expert Appliance Delivery & Installation

#1 Appliance Installation Team in Texas

Trusted by Thousands of your Neighbors!

Deliveries is where we deliver on our promise

Check Your Delivery Area

Enter your ZIP code to see your delivery price, or explore the colored delivery zones on the map.

Check Your Zip Code

18,500+ 5-Star Reviews

Real Reviews. Really Happy People.

From first-time buyers to lifelong Austinites, our customers are the reason every division of Neu works this hard. See why the city keeps coming back.

Roy Lewis — Neu Appliance customer
GoogleGoogle review

Just had my Ice maker delivered by Neu Appliance. The transaction from start to end was absolutely awesome. Working with Miguel in store to our delivery guys, Lux and Mark. The process was easy and low pressure sales. They helped me find what I was looking for and had really good prices. Delivery was super easy. They texted me in the morning to let me know that I was on the schedule and called when they were on their way and arrived inside the window. Highly recommend if you're looking for an appliance to check them out.

Roy Lewis 3 weeks ago
Mark Freitag — Neu Appliance customer
GoogleGoogle review

Was pleasantly greeted by our sales rep, Andrew. He was very accommodating and knowledgeable. Communication from the warehouse personnel for delivery was great. The delivery men, Lux and Mark, were very knowledgeable, efficient and reliable. Once instal was complete they went over specifics of appliance functionality and dryer effectiveness. It was a great experience from start to finish. Great job Neu!

Mark Freitag a week ago
Holly Roska — Neu Appliance customer
GoogleGoogle review

Luxe and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Holly Roska 3 weeks ago
Ellie Barclay — Neu Appliance customer
GoogleGoogle review

Lux and mark installed our new lg washer/dryer super quickly in a bit of complicated set up and were so great. Love our new machine. Dilan helped source for us and was also a gem. Loved working with the whole team - so easy.

Ellie Barclay 3 weeks ago
John-Carlos Estrada — Neu Appliance customer
GoogleGoogle review

Chris and Jesse did a fantastic job installing our new fridge. This is our second purchase with Neu Appliance. We also got our washer and dryer from them 6 years ago and the appliances are still going strong. The staff at the store is always very helpful and knowledge about their inventory. 10/10 would go check them out.

John-Carlos Estrada 2 months ago
Matthew Musgrove — Neu Appliance customer
GoogleGoogle review

Just got a new stove from Neu Appliances. Love the attention to detail from the installers Lux and Mark. Everything went super smoothly and we love our new stove

Matthew Musgrove a month ago
Rachel Pal — Neu Appliance customer
GoogleGoogle review

John and Jessie were fantastic moving our new dryer in and hauling away the old one! From ordering to delivery and install, everyone was kind and helpful. Will definitely use them again!

Rachel Pal 2 months ago
Crystal Kueker — Neu Appliance customer
GoogleGoogle review

John and Jason came and delivered our new fridge today and were rockstars!!! Wonderful service and worked hard to get it installed quickly. Very happy with the service and the fridge looks great! Highly recommend this company and employees!

Crystal Kueker a month ago
Claudia Jackman — Neu Appliance customer
GoogleGoogle review

Super fast fast service! Lux and Jason were GREAT! They are very knowledgeable and made sure I was aware of everything they were doing! Highly recommend these guys!

Claudia Jackman a week ago
Chirag Patel — Neu Appliance customer
GoogleGoogle review

Excellent experience from start to finish! This was my second time purchasing from them, and once again they exceeded my expectations. The delivery team was professional, on time, and handled my new dryer with care. Installation was quick, and they made sure everything was working before they left. Great customer service, competitive prices, and a smooth delivery process. As a repeat customer, I wouldn't hesitate to buy from them again. Highly recommended! Lux, Mark and Miguel are top notch!

Chirag Patel 4 days ago
Penelope Jones — Neu Appliance customer
GoogleGoogle review

Jason and John delivered our new fridge with the BEST attention to detail. They measured, level, polished and took the time the explain the features. Super polite, professional and excellent communication.

Penelope Jones 6 days ago
Ashton Keck — Neu Appliance customer
GoogleGoogle review

Dillon was a great salesman and was super helpful. Lux and Mark came to install and were both super friendly and efficient. Highly recommend Neu Appliance-Outlet!

Ashton Keck 2 weeks ago
Daun Wright — Neu Appliance customer
GoogleGoogle review

Great folks! Did ALL the work! Two HUGE refrigerators to move out and two even bigger refrigerators to move in was no problem for them. It took them less than an hour for them to unhook the old ones, move all 4 appliances and fully connect the new machines. They even had to take off and then remount our front door and they made it look easy. Lux and Jason were personable while still being professional. Their expertise was amazing! And Lux even gave us advice on how to care for our new appliances.

Daun Wright 2 months ago
Adam Poole — Neu Appliance customer
GoogleGoogle review

I'm extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe's or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Adam Poole 3 weeks ago
Macey Evans — Neu Appliance customer
GoogleGoogle review

James and John were amazing! They gave us lots of laughs too :)

Macey Evans 5 days ago
Jessie Williams — Neu Appliance customer
GoogleGoogle review

Lux & Jason were friendly and quick. My dog loved them.

Jessie Williams a week ago
Gabrielle Nowalk — Neu Appliance customer
GoogleGoogle review

Great experience from a local business! The salesman at the store understood what I wanted and didn't try to upsell me, and Lux and Marc were communicative, timely, and personable with the delivery. Would buy from there again.

Gabrielle Nowalk 4 weeks ago

What to Expect on Delivery Day

Everything you need to know before your appliance arrives. Still have a question? Call us at (512) 992-2714.

Step 1

Place Your Order

Choose your appliance and complete your purchase online or in-store. We offer delivery and installation services on most appliances.
Step 2

Schedule Your Delivery

A team member will contact you to schedule your delivery date and a window that works best for you Morning (9:00 AM – 12:00 PM) or Afternoon (11:00 AM – 5:00 PM).
Step 3

Delivery Day Check-In

On the morning of your delivery, your Neu Delivery Pro will call or text with a more accurate arrival estimate based on the day's route.
Step 4

We're On The Way

When our team leaves the delivery before yours, we'll send a final call or text so you know we're headed your way and can prepare for arrival.

Meet the experts behind
the #1 appliance outlet.

Dilan
Dilan
Appliance Nerd
Meet Dilan, one of our expert Appliance Nerds and a high-energy problem-solver. With strong knowledge of features, functions, and fit, Dilan helps customers find the right appliance for their home, lifestyle, and budget — not just the easiest sale. Outside of NEU, Dilan loves golf, where patience and strategy matter as much as power.
Miguel
Miguel
Appliance Nerd
Meet Miguel, one of NEU's expert Appliance Nerds with a passion for helping customers understand their options. He especially enjoys educating customers on refrigerators and premium appliances, breaking down features and fit so they can decide with confidence. A true history expert, Miguel knows multiple languages and brings great communication to every customer.
Jason
Jason
Delivery Pro
Meet Jason, one of NEU's Delivery Pros helping make delivery day smooth from the start. He brings professionalism, preparation, and strong attention to detail to every stop — plus a unique talent for movie-worthy sound effects.
Andrew
Andrew
Appliance Nerd
Meet Andrew, one of our well-experienced Appliance Nerds and a familiar face from NEU's videos and ads. With strong knowledge of appliance features and fit, Andrew helps customers find the right appliance for their home and budget — and his eye for photography and videography helps you picture how it'll look in your space.
Learn More About the Delivery Pros
Common questions

Delivery Questions Answered

Everything you need to know before your appliance arrives. Still have a question? Call us at (512) 992-2714.

Yes! We offer professional appliance delivery throughout the Austin area. Delivery pricing is based on your ZIP code and will be shown during checkout or provided by your Appliance Nerd.

We deliver 7 days a week, with availability as soon as the next day across most of the Austin metro.

You'll pick a delivery window that works for you — Morning (9:00 AM–12:00 PM) or Afternoon (11:00 AM–5:00 PM). On delivery day, your Neu Delivery Pro will narrow it down with a more accurate arrival estimate.

Yes. On the morning of your delivery, your Neu Delivery Pro will call or text with an arrival estimate, and we'll send a final heads-up when we're headed your way.

Someone 18 or older needs to be home to let the team in, approve where the appliance is placed, and sign off on the delivery.

Yes — we offer professional installation on most appliances, including dishwashers, over-the-range microwaves, cooktops, and wall ovens. Free hookup is included with the purchase of connections on washers, dryers, most refrigerators, and ranges.

For a safe installation we recommend new connections. Your Appliance Nerd can add the right hoses, cords, or connection kit to your order so the team has everything they need on delivery day.

Yes, our team can disconnect your old appliance as part of the delivery, as long as it's accessible and safe to do so.

Yes — we can haul away your old appliance. Just let your Appliance Nerd know when you order so we can plan for it.

Clear a path to the installation area, make sure the space is measured and ready, and empty or defrost any appliance being removed.

Yes — please measure your space and doorways before ordering to make sure your new appliance fits. Your Appliance Nerd is happy to help you check.

If it won't fit, the team will let you know on delivery day. Reach out to your Appliance Nerd and we'll help you find an appliance that works for your space.

Our team connects to existing, ready hookups but can't modify cabinets, plumbing, electrical, or gas lines. Those changes should be handled by a licensed professional before delivery.

Yes — whenever possible, we test your appliance after installation to confirm it's working before we leave.

Some appliances (like refrigerators) need time to settle before use. If we can't fully test on-site, we'll explain what to expect and how to confirm it's running correctly.

We connect your dryer to the existing vent, but we don't test or service dryer vent airflow. We recommend having your vent cleaned and inspected separately.

If anything comes up during delivery, the team will walk you through it on-site, and our store team is just a call away at (512) 992-2714.

The team will place your appliance in the room of your choice. Additional moves beyond the standard delivery may not always be possible — just ask and we'll do our best to help.

Empty and defrost your old refrigerator ahead of time and clear space for the new one. Let your new fridge stand upright for a few hours before plugging it in.

Our Delivery Pros are trained, professional appliance installers who handle your delivery and setup with care — meet a few of them above!