Free 1-Year NEU Shield Warranty
All large appliances automatically come with a full 12 months of coverage.
We're Neu Appliance Outlet — and we do things differently.
Austin's favorite discount appliance outlet. Every appliance is inspected, tested, and priced to give your family a real deal — no hidden damage, no showroom markups.
Our Story
Born in Austin. Built for the budget-conscious.
We started Neu Appliance Outlet because we saw a problem: Austin families were paying full showroom prices for appliances that had a tiny scratch they'd never see, or a box that had been opened once. That didn't make sense to us.
"We believe you shouldn't have to pay showroom prices for a great appliance."
Every piece in our store has been inspected, tested, and priced to give Austin families a real deal. We carry scratch-and-dent, open box, clearance, and certified refurbished appliances from top brands — at prices that leave your wallet intact.
When you walk into our North Loop store, you're not dealing with commission-chasing salespeople. You're talking to genuine appliance nerds who want to match you with the right machine for your home and budget.
Why "Appliance Nerds"?
It's not just a nickname. Our staff are trained on every model we carry — they know the quirks, the features, and exactly what condition each unit is in.
We know every model
Our team studies every appliance before it hits the floor. We can tell you the wash cycle options, the cubic footage, the energy rating — and whether it's worth it for your home.
We explain every scratch
We point out every cosmetic flaw upfront — no surprises, no fine print. You know exactly what you're buying before you hand over a dollar.
We stand behind every sale
From warranty coverage to our Curbside Cancellation Guarantee, we back every appliance we sell. If something goes wrong, we're a phone call away — not a chatbot queue.
Exclusive to scratch & dent
The Curbside Cancellation Guarantee
Don't love it when it arrives? We'll take it back. Full refund. No questions asked. Our Curbside Cancellation Guarantee means you can buy with total confidence — even if it's a scratch-and-dent unit.
Full refund
No restocking fee
No questions asked
Shop Scratch & Dent
Why Buy From Us?
Six reasons Austin families keep coming back to Neu Appliance Outlet.
$10 Down Financing
Our custom financing program gives you the ability to upgrade your home for the upfront price of a Starbucks visit.
Delivery & Install Options
Our top-rated delivery team does all the heavy lifting for you. Get your appliance installed and the old one hauled away.
Honest Condition Grading
Every product on our site lists detailed pictures of any damage on the unit so you can buy with confidence and no surprises.
Over 1,000 Reviews
We've got a 4.9-star rating on Google for a reason. Come see for yourself.
Up to 75% Off Retail
The bigger the dent, the bigger the discount. Your savings are massive compared to the big box stores.
Come See Us in Person
Our showroom on North Loop is packed with hundreds of appliances ready to find a home. Come in, kick the tires, talk to an Appliance Nerd.
7825 Burnet Road, Austin, TX 78757
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