ABOUT US

Good Business starts with good people. We are a dedicated team of eccentric individuals that are as different and colorful as any other Austin-ite; and that's important to us. Our culture is centered around a mantra of "Honest Customer Care" because we're all customers to someone, or somewhere, and we try to mirror those values company-wide. We're a small appliance outlet making a big impact in an industry that's been waiting for someone to do it right!

Our processes and policies have been evolved over, and over, and over again to cement ourselves as our market's forward-thinking leader. Everything, from our own state-of-the-art inventory management software to top tier testing facilities and processes have lead our success. We constantly retool our appliance business processes to provide the best customer experience. We feel that our customers should be able to save on appliances from the comfort
of their own home. We take the in-store experience and make it virtual with unique product pictures, virtual tours, product specifications and more so you can save on appliances at your convenience. Our team is made up of appliance professionals that know how to get the job done right the first time. Meet the wonderful people who've dedicated their time and efforts into the unstoppable Austin-native mini-empire that is Neu Appliances!

Meet The Team

Scott

Founder. Appliance Mongol. 1-Man-Army. Scott has always said, "If we're going to do something, why not be the best?" This motif has pumped through every vein of Neu Appliances allowing him, and his team, to leave their mark and vastly improve the discount appliance industry. Scott's constant push for creativity and forward thinking has taken, what some would consider, a bland industry and flipped it on its head! The result has been the superb experience our customers receive every day. Scott is a well known entrepreneur in the Austin, Tx area involved with several businesses and industries. In all of Scott's companies he applies the same brute force of evolution and the benefits really show.

Elle

Meet Elle, our amazing director of operations! She brings years of high-level logistics experience from Amazon and Walmart to our outlet. This means your journey from finding the perfect appliance to getting it home is remarkably smooth and dependable.

A sharp problem-solver with a huge heart, Elle is also working toward her dream of opening a local animal rescue.

Kyle

Say hello to Kyle, our Warehouse Supervisor who keeps the floor running in perfect rhythm. He brings a Colorado-born enthusiasm to the job every day, ensuring your appliance is handled with precision and care from our door to yours.

A true family man, Kyle spends his time off exploring the outdoors with his daughter and their playful beagle.

John Inventory Manager NEU Appliance Outlet

Jonathan

This is Jonathan, the artist behind our online showroom! He uses his keen photographer’s eye to tell the unique story of every single appliance, capturing its character so you can explore every detail from home.

An Omaha native, Jonathan loves a good challenge, whether he's behind the camera, on the pickleball court, or solving an escape room.

Cesar

Cesar Jimenez is a dedicated Production Supervisor with a strong focus on efficiency, quality, and team leadership. With over a year of hands-on experience diagnosing and repairing appliances, he brings technical insight and problem-solving skills to every aspect of the production line. Backed by a high school diploma and two years of college education, Cesar blends practical knowledge with a strong work ethic to drive operational success.

Outside of work, Cesar stays active and energized through regular gym workouts, outdoor hikes, volleyball, and quality time with family—reflecting his balanced approach to life and leadership.

Jenny

Meet Jenny, the friendly face you see in our videos and the wizard running our parts shipping department! She connects our on-camera presence with our hands-on service, making sure your order ships with speed and precision.

Her passions for fitness and homesteading fuel the energetic, can-do spirit she brings to NEU every single day.

Codie

Meet Codie, the newest strategist on the NEU Crew and your point person for all things service and scheduling! When he isn't coordinating your appliance delivery with pinpoint accuracy, he’s serving our great state as a Supply and Logistics Specialist for the Texas Army National Guard.

He brings five years of military-grade precision from the Guard to your kitchen, ensuring your service runs with a dependable rhythm. Codie is always ready to get your service needs on the books—mission accepted!

Anthoney

Meet Anthoney, who brings California sunshine right to your doorstep as one of our delivery specialists. His sharp eye for detail guarantees your new appliance arrives in perfect condition, and his punctuality is second to none.

Known for his great humor and steadfast dedication, Anthoney ensures your journey with NEU ends with a smile.

Dylian

Got an appliance puzzle? Meet our master problem-solver, Dylian. With years of experience, his main goal is finding the right solution for your family. As a marathon runner, he brings a unique commitment to see every challenge through to the end. Dylian is the dedicated partner you need to navigate your options with confidence.

Andrew

Meet Andrew, a man of many talents here at NEU! As our resident photography and videography enthusiast, he has a special eye for what looks good. He uses that same creative vision on the sales floor, helping you picture the perfect appliance in your home. Let Andrew help you focus on the best choice for your kitchen—he’s great at finding the right angle!