Washers & Dryers

Neu Appliance mascot

AUSTIN'S FAVORITE DISCOUNT Appliance OUTLET

Shop hundreds of new, open-box, and scratch-and-dent Washers & Dryers in-stock

Condition = Discount
What to Expect

18,500+ 5-Star Reviews

Austin's Secret Weapon for Top Quality Washers & Dryers

Just had my Ice maker delivered by Neu Appliance. The transaction from start to end was absolutely awesome. Working with Miguel in store to our delivery guys, Lux and Mark. The process was easy and low pressure sales. They helped me find what I was looking for and had really good prices. Delivery was super easy. They texted me in the morning to let me know that I was on the schedule and called when they were on their way and arrived inside the window. Highly recommend if you're looking for an appliance to check them out.

Roy Lewis — Neu Appliance customer
Roy Lewis 3 weeks ago

Was pleasantly greeted by our sales rep, Andrew. He was very accommodating and knowledgeable. Communication from the warehouse personnel for delivery was great. The delivery men, Lux and Mark, were very knowledgeable, efficient and reliable. Once instal was complete they went over specifics of appliance functionality and dryer effectiveness. It was a great experience from start to finish. Great job Neu!

Mark Freitag — Neu Appliance customer
Mark Freitag a week ago

Luxe and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Holly Roska — Neu Appliance customer
Holly Roska 3 weeks ago

Jasin and Mark did a great job installing our new range. We were last on the delivery list and they did a great job keeping us posted. Even though they ran late I wasn’t frustrated at all because of their great communication. Thank you. And thanks Dillon for scheduling the delivery so quickly. I appreciate this team.

JoAnna Johnson — Neu Appliance customer
JoAnna Johnson a week ago

Lux and mark installed our new lg washer/dryer super quickly in a bit of complicated set up and were so great. Love our new machine. Dilan helped source for us and was also a gem. Loved working with the whole team - so easy.

Ellie Barclay — Neu Appliance customer
Ellie Barclay 3 weeks ago

Chris and Jesse did a fantastic job installing our new fridge. This is our second purchase with Neu Appliance. We also got our washer and dryer from them 6 years ago and the appliances are still going strong. The staff at the store is always very helpful and knowledge about their inventory. 10/10 would go check them out.

John-Carlos Estrada — Neu Appliance customer
John-Carlos Estrada 2 months ago

Just got a new stove from Neu Appliances. Love the attention to detail from the installers Lux and Mark. Everything went super smoothly and we love our new stove

Matthew Musgrove — Neu Appliance customer
Matthew Musgrove a month ago

John and Jessie were fantastic moving our new dryer in and hauling away the old one! From ordering to delivery and install, everyone was kind and helpful. Will definitely use them again!

Rachel Pal — Neu Appliance customer
Rachel Pal 2 months ago

John and Jason came and delivered our new fridge today and were rockstars!!! Wonderful service and worked hard to get it installed quickly. Very happy with the service and the fridge looks great! Highly recommend this company and employees!

Crystal Kueker — Neu Appliance customer
Crystal Kueker a month ago

Super fast fast service! Lux and Jason were GREAT! They are very knowledgeable and made sure I was aware of everything they were doing! Highly recommend these guys!

Claudia Jackman — Neu Appliance customer
Claudia Jackman a week ago

Excellent experience from start to finish! This was my second time purchasing from them, and once again they exceeded my expectations. The delivery team was professional, on time, and handled my new dryer with care. Installation was quick, and they made sure everything was working before they left. Great customer service, competitive prices, and a smooth delivery process. As a repeat customer, I wouldn't hesitate to buy from them again. Highly recommended! Lux, Mark and Miguel are top notch!

Chirag Patel — Neu Appliance customer
Chirag Patel 4 days ago

Jason and John delivered our new fridge with the BEST attention to detail. They measured, level, polished and took the time the explain the features. Super polite, professional and excellent communication.

Penelope Jones — Neu Appliance customer
Penelope Jones 6 days ago

Dillon was a great salesman and was super helpful. Lux and Mark came to install and were both super friendly and efficient. Highly recommend Neu Appliance-Outlet!

Ashton Keck — Neu Appliance customer
Ashton Keck 2 weeks ago

Great folks! Did ALL the work! Two HUGE refrigerators to move out and two even bigger refrigerators to move in was no problem for them. It took them less than an hour for them to unhook the old ones, move all 4 appliances and fully connect the new machines. They even had to take off and then remount our front door and they made it look easy. Lux and Jason were personable while still being professional. Their expertise was amazing! And Lux even gave us advice on how to care for our new appliances.

Daun Wright — Neu Appliance customer
Daun Wright 2 months ago

I'm extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe's or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Adam Poole — Neu Appliance customer
Adam Poole 3 weeks ago

James and John were amazing! They gave us lots of laughs too :)

Macey Evans — Neu Appliance customer
Macey Evans 5 days ago

Lux & Jason were friendly and quick. My dog loved them.

Jessie Williams — Neu Appliance customer
Jessie Williams a week ago

Great experience from a local business! The salesman at the store understood what I wanted and didn't try to upsell me, and Lux and Marc were communicative, timely, and personable with the delivery. Would buy from there again.

Gabrielle Nowalk — Neu Appliance customer
Gabrielle Nowalk 4 weeks ago

Just had my Ice maker delivered by Neu Appliance. The transaction from start to end was absolutely awesome. Working with Miguel in store to our delivery guys, Lux and Mark. The process was easy and low pressure sales. They helped me find what I was looking for and had really good prices. Delivery was super easy. They texted me in the morning to let me know that I was on the schedule and called when they were on their way and arrived inside the window. Highly recommend if you're looking for an appliance to check them out.

Roy Lewis — Neu Appliance customer
Roy Lewis 3 weeks ago

Was pleasantly greeted by our sales rep, Andrew. He was very accommodating and knowledgeable. Communication from the warehouse personnel for delivery was great. The delivery men, Lux and Mark, were very knowledgeable, efficient and reliable. Once instal was complete they went over specifics of appliance functionality and dryer effectiveness. It was a great experience from start to finish. Great job Neu!

Mark Freitag — Neu Appliance customer
Mark Freitag a week ago

Luxe and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Holly Roska — Neu Appliance customer
Holly Roska 3 weeks ago

Jasin and Mark did a great job installing our new range. We were last on the delivery list and they did a great job keeping us posted. Even though they ran late I wasn’t frustrated at all because of their great communication. Thank you. And thanks Dillon for scheduling the delivery so quickly. I appreciate this team.

JoAnna Johnson — Neu Appliance customer
JoAnna Johnson a week ago

Lux and mark installed our new lg washer/dryer super quickly in a bit of complicated set up and were so great. Love our new machine. Dilan helped source for us and was also a gem. Loved working with the whole team - so easy.

Ellie Barclay — Neu Appliance customer
Ellie Barclay 3 weeks ago

Chris and Jesse did a fantastic job installing our new fridge. This is our second purchase with Neu Appliance. We also got our washer and dryer from them 6 years ago and the appliances are still going strong. The staff at the store is always very helpful and knowledge about their inventory. 10/10 would go check them out.

John-Carlos Estrada — Neu Appliance customer
John-Carlos Estrada 2 months ago

Just got a new stove from Neu Appliances. Love the attention to detail from the installers Lux and Mark. Everything went super smoothly and we love our new stove

Matthew Musgrove — Neu Appliance customer
Matthew Musgrove a month ago

John and Jessie were fantastic moving our new dryer in and hauling away the old one! From ordering to delivery and install, everyone was kind and helpful. Will definitely use them again!

Rachel Pal — Neu Appliance customer
Rachel Pal 2 months ago

John and Jason came and delivered our new fridge today and were rockstars!!! Wonderful service and worked hard to get it installed quickly. Very happy with the service and the fridge looks great! Highly recommend this company and employees!

Crystal Kueker — Neu Appliance customer
Crystal Kueker a month ago

Super fast fast service! Lux and Jason were GREAT! They are very knowledgeable and made sure I was aware of everything they were doing! Highly recommend these guys!

Claudia Jackman — Neu Appliance customer
Claudia Jackman a week ago

Excellent experience from start to finish! This was my second time purchasing from them, and once again they exceeded my expectations. The delivery team was professional, on time, and handled my new dryer with care. Installation was quick, and they made sure everything was working before they left. Great customer service, competitive prices, and a smooth delivery process. As a repeat customer, I wouldn't hesitate to buy from them again. Highly recommended! Lux, Mark and Miguel are top notch!

Chirag Patel — Neu Appliance customer
Chirag Patel 4 days ago

Jason and John delivered our new fridge with the BEST attention to detail. They measured, level, polished and took the time the explain the features. Super polite, professional and excellent communication.

Penelope Jones — Neu Appliance customer
Penelope Jones 6 days ago

Dillon was a great salesman and was super helpful. Lux and Mark came to install and were both super friendly and efficient. Highly recommend Neu Appliance-Outlet!

Ashton Keck — Neu Appliance customer
Ashton Keck 2 weeks ago

Great folks! Did ALL the work! Two HUGE refrigerators to move out and two even bigger refrigerators to move in was no problem for them. It took them less than an hour for them to unhook the old ones, move all 4 appliances and fully connect the new machines. They even had to take off and then remount our front door and they made it look easy. Lux and Jason were personable while still being professional. Their expertise was amazing! And Lux even gave us advice on how to care for our new appliances.

Daun Wright — Neu Appliance customer
Daun Wright 2 months ago

I'm extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe's or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Adam Poole — Neu Appliance customer
Adam Poole 3 weeks ago

James and John were amazing! They gave us lots of laughs too :)

Macey Evans — Neu Appliance customer
Macey Evans 5 days ago

Lux & Jason were friendly and quick. My dog loved them.

Jessie Williams — Neu Appliance customer
Jessie Williams a week ago

Great experience from a local business! The salesman at the store understood what I wanted and didn't try to upsell me, and Lux and Marc were communicative, timely, and personable with the delivery. Would buy from there again.

Gabrielle Nowalk — Neu Appliance customer
Gabrielle Nowalk 4 weeks ago

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18,500+ 5-Star Reviews

Real Reviews. Really Happy People.

From first-time buyers to lifelong Austinites, our customers are the reason every division of Neu works this hard. See why the city keeps coming back.

Roy Lewis — Neu Appliance customer
GoogleGoogle review

Just had my Ice maker delivered by Neu Appliance. The transaction from start to end was absolutely awesome. Working with Miguel in store to our delivery guys, Lux and Mark. The process was easy and low pressure sales. They helped me find what I was looking for and had really good prices. Delivery was super easy. They texted me in the morning to let me know that I was on the schedule and called when they were on their way and arrived inside the window. Highly recommend if you're looking for an appliance to check them out.

Roy Lewis 3 weeks ago
Mark Freitag — Neu Appliance customer
GoogleGoogle review

Was pleasantly greeted by our sales rep, Andrew. He was very accommodating and knowledgeable. Communication from the warehouse personnel for delivery was great. The delivery men, Lux and Mark, were very knowledgeable, efficient and reliable. Once instal was complete they went over specifics of appliance functionality and dryer effectiveness. It was a great experience from start to finish. Great job Neu!

Mark Freitag a week ago
Holly Roska — Neu Appliance customer
GoogleGoogle review

Luxe and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Holly Roska 3 weeks ago
Ellie Barclay — Neu Appliance customer
GoogleGoogle review

Lux and mark installed our new lg washer/dryer super quickly in a bit of complicated set up and were so great. Love our new machine. Dilan helped source for us and was also a gem. Loved working with the whole team - so easy.

Ellie Barclay 3 weeks ago
John-Carlos Estrada — Neu Appliance customer
GoogleGoogle review

Chris and Jesse did a fantastic job installing our new fridge. This is our second purchase with Neu Appliance. We also got our washer and dryer from them 6 years ago and the appliances are still going strong. The staff at the store is always very helpful and knowledge about their inventory. 10/10 would go check them out.

John-Carlos Estrada 2 months ago
Matthew Musgrove — Neu Appliance customer
GoogleGoogle review

Just got a new stove from Neu Appliances. Love the attention to detail from the installers Lux and Mark. Everything went super smoothly and we love our new stove

Matthew Musgrove a month ago
Rachel Pal — Neu Appliance customer
GoogleGoogle review

John and Jessie were fantastic moving our new dryer in and hauling away the old one! From ordering to delivery and install, everyone was kind and helpful. Will definitely use them again!

Rachel Pal 2 months ago
Crystal Kueker — Neu Appliance customer
GoogleGoogle review

John and Jason came and delivered our new fridge today and were rockstars!!! Wonderful service and worked hard to get it installed quickly. Very happy with the service and the fridge looks great! Highly recommend this company and employees!

Crystal Kueker a month ago
Claudia Jackman — Neu Appliance customer
GoogleGoogle review

Super fast fast service! Lux and Jason were GREAT! They are very knowledgeable and made sure I was aware of everything they were doing! Highly recommend these guys!

Claudia Jackman a week ago
Chirag Patel — Neu Appliance customer
GoogleGoogle review

Excellent experience from start to finish! This was my second time purchasing from them, and once again they exceeded my expectations. The delivery team was professional, on time, and handled my new dryer with care. Installation was quick, and they made sure everything was working before they left. Great customer service, competitive prices, and a smooth delivery process. As a repeat customer, I wouldn't hesitate to buy from them again. Highly recommended! Lux, Mark and Miguel are top notch!

Chirag Patel 4 days ago
Penelope Jones — Neu Appliance customer
GoogleGoogle review

Jason and John delivered our new fridge with the BEST attention to detail. They measured, level, polished and took the time the explain the features. Super polite, professional and excellent communication.

Penelope Jones 6 days ago
Ashton Keck — Neu Appliance customer
GoogleGoogle review

Dillon was a great salesman and was super helpful. Lux and Mark came to install and were both super friendly and efficient. Highly recommend Neu Appliance-Outlet!

Ashton Keck 2 weeks ago
Daun Wright — Neu Appliance customer
GoogleGoogle review

Great folks! Did ALL the work! Two HUGE refrigerators to move out and two even bigger refrigerators to move in was no problem for them. It took them less than an hour for them to unhook the old ones, move all 4 appliances and fully connect the new machines. They even had to take off and then remount our front door and they made it look easy. Lux and Jason were personable while still being professional. Their expertise was amazing! And Lux even gave us advice on how to care for our new appliances.

Daun Wright 2 months ago
Adam Poole — Neu Appliance customer
GoogleGoogle review

I'm extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe's or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Adam Poole 3 weeks ago
Macey Evans — Neu Appliance customer
GoogleGoogle review

James and John were amazing! They gave us lots of laughs too :)

Macey Evans 5 days ago
Jessie Williams — Neu Appliance customer
GoogleGoogle review

Lux & Jason were friendly and quick. My dog loved them.

Jessie Williams a week ago
Gabrielle Nowalk — Neu Appliance customer
GoogleGoogle review

Great experience from a local business! The salesman at the store understood what I wanted and didn't try to upsell me, and Lux and Marc were communicative, timely, and personable with the delivery. Would buy from there again.

Gabrielle Nowalk 4 weeks ago

New to outlet shopping?

We liquidate for the big-box stores. Every appliance is graded on cosmetics only — Every appliance is tested to operate 100%. Pick the cosmetic grade that matches your budget and balance price vs a dent or ding!

New to outlet shopping?
Buyer's Guide

Buying a Scratch & Dent Appliance? Know What to Look For.

Not all scratch-and-dent is the same. Learn how our Appliance Nerds grade every unit — and what to check before you commit. We cover condition tiers, what cosmetic damage actually means for performance, and why outlet-priced doesn't mean compromised.

Neu Shield Extended Protection

The Best Warranty on the market

Neu Shield Extended Protection covers what the manufacturer's warranty won't, for up to 5 years. Add it to any eligible appliance for real peace of mind.

Parts & labor, no deductibles or hidden chargesUp to 5 years of coverage & up to 3 onsite visits$300 food-loss and $100 laundry credits24/7 claims, transferable, backed by an A-rated insurer

Powered by New Leaf. Available on eligible appliances on the product page or in your cart.

Delivery Pros — Expert Appliance Delivery & Installation

#1 Appliance Installation Team in Texas

Trusted by Thousands of your Neighbors!

Deliveries is where we deliver on our promise

Neu Local Delivery Area

We make getting your appliance delivered and installed easy! We offer delivery and installation services to the greater Austin and surrounding areas! Input your zip code to see if we offer delivery and installation services in your area!

Check Your Zip Code

Buying a Washer & Dryer at an Outlet

Shopping for a washer and dryer at an outlet can mean significant savings on name-brand laundry appliances. NEU Appliance Outlet carries scratch-and-dent, open-box, overstock and clearance washers and dryers, with discounts often tied to cosmetic imperfections, packaging or inventory circumstances rather than how the appliances perform. A scratch on the side, small dent or damaged box can translate into hundreds (or even thousands) of dollars in savings, especially when purchasing a washer and dryer set.

Buying a Washer & Dryer at an Outlet
GoogleGoogle review

Just had my Ice maker delivered by Neu Appliance. The transaction from start to end was absolutely awesome. Working with Miguel in store to our delivery guys, Lux and Mark. The process was easy and low pressure sales. They helped me find what I was looking for and had really good prices. Delivery was super easy. They texted me in the morning to let me know that I was on the schedule and called when they were on their way and arrived inside the window. Highly recommend if you're looking for an appliance to check them out.

Roy Lewis 3 weeks ago
GoogleGoogle review

Was pleasantly greeted by our sales rep, Andrew. He was very accommodating and knowledgeable. Communication from the warehouse personnel for delivery was great. The delivery men, Lux and Mark, were very knowledgeable, efficient and reliable. Once instal was complete they went over specifics of appliance functionality and dryer effectiveness. It was a great experience from start to finish. Great job Neu!

Mark Freitag a week ago
GoogleGoogle review

Luxe and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Holly Roska 3 weeks ago
GoogleGoogle review

Jasin and Mark did a great job installing our new range. We were last on the delivery list and they did a great job keeping us posted. Even though they ran late I wasn’t frustrated at all because of their great communication. Thank you. And thanks Dillon for scheduling the delivery so quickly. I appreciate this team.

JoAnna Johnson a week ago
GoogleGoogle review

Lux and mark installed our new lg washer/dryer super quickly in a bit of complicated set up and were so great. Love our new machine. Dilan helped source for us and was also a gem. Loved working with the whole team - so easy.

Ellie Barclay 3 weeks ago
GoogleGoogle review

Chris and Jesse did a fantastic job installing our new fridge. This is our second purchase with Neu Appliance. We also got our washer and dryer from them 6 years ago and the appliances are still going strong. The staff at the store is always very helpful and knowledge about their inventory. 10/10 would go check them out.

John-Carlos Estrada 2 months ago
GoogleGoogle review

Just got a new stove from Neu Appliances. Love the attention to detail from the installers Lux and Mark. Everything went super smoothly and we love our new stove

Matthew Musgrove a month ago
GoogleGoogle review

John and Jessie were fantastic moving our new dryer in and hauling away the old one! From ordering to delivery and install, everyone was kind and helpful. Will definitely use them again!

Rachel Pal 2 months ago
GoogleGoogle review

John and Jason came and delivered our new fridge today and were rockstars!!! Wonderful service and worked hard to get it installed quickly. Very happy with the service and the fridge looks great! Highly recommend this company and employees!

Crystal Kueker a month ago
GoogleGoogle review

Super fast fast service! Lux and Jason were GREAT! They are very knowledgeable and made sure I was aware of everything they were doing! Highly recommend these guys!

Claudia Jackman a week ago
GoogleGoogle review

Excellent experience from start to finish! This was my second time purchasing from them, and once again they exceeded my expectations. The delivery team was professional, on time, and handled my new dryer with care. Installation was quick, and they made sure everything was working before they left. Great customer service, competitive prices, and a smooth delivery process. As a repeat customer, I wouldn't hesitate to buy from them again. Highly recommended! Lux, Mark and Miguel are top notch!

Chirag Patel 4 days ago
GoogleGoogle review

Jason and John delivered our new fridge with the BEST attention to detail. They measured, level, polished and took the time the explain the features. Super polite, professional and excellent communication.

Penelope Jones 6 days ago
GoogleGoogle review

Dillon was a great salesman and was super helpful. Lux and Mark came to install and were both super friendly and efficient. Highly recommend Neu Appliance-Outlet!

Ashton Keck 2 weeks ago
GoogleGoogle review

Great folks! Did ALL the work! Two HUGE refrigerators to move out and two even bigger refrigerators to move in was no problem for them. It took them less than an hour for them to unhook the old ones, move all 4 appliances and fully connect the new machines. They even had to take off and then remount our front door and they made it look easy. Lux and Jason were personable while still being professional. Their expertise was amazing! And Lux even gave us advice on how to care for our new appliances.

Daun Wright 2 months ago
GoogleGoogle review

I'm extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe's or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Adam Poole 3 weeks ago
GoogleGoogle review

James and John were amazing! They gave us lots of laughs too :)

Macey Evans 5 days ago
GoogleGoogle review

Lux & Jason were friendly and quick. My dog loved them.

Jessie Williams a week ago
GoogleGoogle review

Great experience from a local business! The salesman at the store understood what I wanted and didn't try to upsell me, and Lux and Marc were communicative, timely, and personable with the delivery. Would buy from there again.

Gabrielle Nowalk 4 weeks ago

Choosing a layout

Learn about our Appliance Outlet Process

French door

Widest eye-level shelves, freezer drawer below. The default for families.

Side by side

Narrow doors, best for galley kitchens and tight island clearances.

Top freezer

Most capacity per dollar and the fewest parts to fail.

Bottom freezer

Fresh food at eye level without French-door width.

Mini, beverage & wine

Under-counter units for bars, offices and second kitchens.

Cosmetic Condition Explained

Our tools to save you money!

What to Expect

Measuring for a Washer & Dryer Before You Buy

Before buying a washer and dryer, measure the height, width and depth of your laundry space and the full delivery path into your home. Leave room for water connections and drain hoses behind the washer, as well as the dryer vent and required clearance around both appliances. For front-load models, make sure there is enough space for the doors to open fully, and if you plan to stack your washer and dryer, confirm that the models are compatible and measure the total stacked height. Don’t forget to check whether your laundry space requires an electric or gas dryer and verify the available connections before you buy.

Neu Appliance mascot measuring
Featured appliance

How our pricing actually works

New in Box is priced at market. We do not undercut it and we do not pretend to — it is the same price as anywhere else. Every other condition is a discount taken off that New-in-Box number. When the national retailers cut their new price, our discounted grades move down with them automatically, which is why there is no coupon code and no fixed percentage: the discount is structural, not promotional.

Delivery Questions Answered

Everything you need to know before your appliance arrives. Still have a question? Call us at (512) 992-2714.

Are scratch-and-dent washers and dryers used?

Not necessarily. Scratch-and-dent washers and dryers are typically discounted because of cosmetic imperfections such as scratches, dents or scuffs that occurred during shipping, handling or display. At NEU Appliance Outlet, the condition of each appliance is clearly identified so you know exactly what you’re buying.

Does a scratch or dent affect how a washer or dryer works?

Cosmetic damage does not necessarily affect the performance of a washer or dryer. Many imperfections are located on the sides or back and may not even be visible once the appliance is installed. At NEU, appliances are inspected so you can understand both their cosmetic condition and functionality before you buy.

Should I buy a washer and dryer as a matching set?

Not necessarily. A matching washer and dryer can provide a consistent look and complementary features, but the two appliances don’t have to match to work properly. Buying separately can also give you more flexibility to prioritize the features, capacity and price that matter most to you.

Do all washers and dryers come with a warranty?

Yes. All non-liquidation washers and dryers include a 1-year parts and labor warranty, with optional 3-year or 5-year NEUShield extended warranty plans available for additional protection. Liquidation appliances include a 30-day money-back guarantee, and additional 3-year or 5-year coverage can also be purchased.

What size washer and dryer do I need?

The right washer and dryer size depends on your household, laundry habits and available space. Larger-capacity machines can be helpful for families, bulky bedding and frequent laundry, while more compact models may make sense for smaller households or tighter laundry spaces. Always compare appliance dimensions with your available space before purchasing.

Can I stack any front-load washer and dryer?

No. Not every front-load washer and dryer can be stacked together. The models need to be designed for stacking and typically require a manufacturer-approved stacking kit, so confirm compatibility before purchasing your appliances.

Do you deliver and install washers and dryers in Austin?

Yes. NEU Appliance Outlet offers washer and dryer delivery in Austin and surrounding areas, with installation options available depending on the appliances and location. Check our delivery information or ask our team about service to your ZIP code.

18,500+ 5-Star Reviews

Austin’s Secret Weapon for Top Quality Refrigerators

GoogleGoogle review

Just had my Ice maker delivered by Neu Appliance. The transaction from start to end was absolutely awesome. Working with Miguel in store to our delivery guys, Lux and Mark. The process was easy and low pressure sales. They helped me find what I was looking for and had really good prices. Delivery was super easy. They texted me in the morning to let me know that I was on the schedule and called when they were on their way and arrived inside the window. Highly recommend if you're looking for an appliance to check them out.

Roy Lewis
Roy Lewis 3 weeks ago
GoogleGoogle review

Was pleasantly greeted by our sales rep, Andrew. He was very accommodating and knowledgeable. Communication from the warehouse personnel for delivery was great. The delivery men, Lux and Mark, were very knowledgeable, efficient and reliable. Once instal was complete they went over specifics of appliance functionality and dryer effectiveness. It was a great experience from start to finish. Great job Neu!

Mark Freitag
Mark Freitag a week ago
GoogleGoogle review

Luxe and Jason did an amazing job delivering our refrigerator and gas range! They were professional, courteous, and handled everything with great care. They were also friendly, polite, and had a great sense of humor, which made the whole delivery experience enjoyable. They made sure everything was set up properly and answered any questions we had. Outstanding customer service from start to finish. Thank you, Luxe and Jason, for making this such a positive experience!

Holly Roska
Holly Roska 3 weeks ago
GoogleGoogle review

Jasin and Mark did a great job installing our new range. We were last on the delivery list and they did a great job keeping us posted. Even though they ran late I wasn’t frustrated at all because of their great communication. Thank you. And thanks Dillon for scheduling the delivery so quickly. I appreciate this team.

JoAnna Johnson
JoAnna Johnson a week ago
GoogleGoogle review

Lux and mark installed our new lg washer/dryer super quickly in a bit of complicated set up and were so great. Love our new machine. Dilan helped source for us and was also a gem. Loved working with the whole team - so easy.

Ellie Barclay
Ellie Barclay 3 weeks ago
GoogleGoogle review

Chris and Jesse did a fantastic job installing our new fridge. This is our second purchase with Neu Appliance. We also got our washer and dryer from them 6 years ago and the appliances are still going strong. The staff at the store is always very helpful and knowledge about their inventory. 10/10 would go check them out.

John-Carlos Estrada
John-Carlos Estrada 2 months ago
GoogleGoogle review

Just got a new stove from Neu Appliances. Love the attention to detail from the installers Lux and Mark. Everything went super smoothly and we love our new stove

Matthew Musgrove
Matthew Musgrove a month ago
GoogleGoogle review

John and Jessie were fantastic moving our new dryer in and hauling away the old one! From ordering to delivery and install, everyone was kind and helpful. Will definitely use them again!

Rachel Pal
Rachel Pal 2 months ago
GoogleGoogle review

John and Jason came and delivered our new fridge today and were rockstars!!! Wonderful service and worked hard to get it installed quickly. Very happy with the service and the fridge looks great! Highly recommend this company and employees!

Crystal Kueker
Crystal Kueker a month ago
GoogleGoogle review

Super fast fast service! Lux and Jason were GREAT! They are very knowledgeable and made sure I was aware of everything they were doing! Highly recommend these guys!

Claudia Jackman
Claudia Jackman a week ago
GoogleGoogle review

Excellent experience from start to finish! This was my second time purchasing from them, and once again they exceeded my expectations. The delivery team was professional, on time, and handled my new dryer with care. Installation was quick, and they made sure everything was working before they left. Great customer service, competitive prices, and a smooth delivery process. As a repeat customer, I wouldn't hesitate to buy from them again. Highly recommended! Lux, Mark and Miguel are top notch!

Chirag Patel
Chirag Patel 4 days ago
GoogleGoogle review

Jason and John delivered our new fridge with the BEST attention to detail. They measured, level, polished and took the time the explain the features. Super polite, professional and excellent communication.

Penelope Jones
Penelope Jones 6 days ago
GoogleGoogle review

Dillon was a great salesman and was super helpful. Lux and Mark came to install and were both super friendly and efficient. Highly recommend Neu Appliance-Outlet!

Ashton Keck
Ashton Keck 2 weeks ago
GoogleGoogle review

Great folks! Did ALL the work! Two HUGE refrigerators to move out and two even bigger refrigerators to move in was no problem for them. It took them less than an hour for them to unhook the old ones, move all 4 appliances and fully connect the new machines. They even had to take off and then remount our front door and they made it look easy. Lux and Jason were personable while still being professional. Their expertise was amazing! And Lux even gave us advice on how to care for our new appliances.

Daun Wright
Daun Wright 2 months ago
GoogleGoogle review

I'm extremely happy we found this place! We needed a new dryer and were able to secure a Samsung one at a fraction of the cost with no hassle. The salesperson Scott was extremely knowledgeable, focused, professional and friendly. The delivery was quick - I bought the unit Saturday and got it Monday morning - and half the cost of Lowe's or Home Depot. Jason and Lux had great communication the day of delivery, arrived on time, and got the new dryer hooked up quickly and efficiently. They were able to haul away our old unit too. All in all I had a great experience here and will be coming here first for any appliance needs.

Adam Poole
Adam Poole 3 weeks ago
GoogleGoogle review

James and John were amazing! They gave us lots of laughs too :)

Macey Evans
Macey Evans 5 days ago
GoogleGoogle review

Lux & Jason were friendly and quick. My dog loved them.

Jessie Williams
Jessie Williams a week ago
GoogleGoogle review

Great experience from a local business! The salesman at the store understood what I wanted and didn't try to upsell me, and Lux and Marc were communicative, timely, and personable with the delivery. Would buy from there again.

Gabrielle Nowalk
Gabrielle Nowalk 4 weeks ago