Our state of the art Appliance Refurbishing Center, located just north of Austin in Georgetown, Tx, tests hundreds of appliances weekly. We supply our Scratch & Dent appliances to not only our own retail customers in the greater Austin, Tx area but also hundreds of other appliance stores across the country. Our systematic refurbishing & testing process and extensive Quality Control checks ensure our products match our national 5 star reputation.

During our thorough testing process each Open Box or Scratch and Dent appliance is hooked up and thoroughly tested. Each component is tested to Manufacturer Specs to ensure it operates 100% as designed. All scratches or dents are inspected to verify the scratch or dent do not effect the functionality of the appliance.

Giving Neu purpose to Cosmetically damaged appliances is our legacy for generations to come. Our impactful services keep thousands of appliances out of landfills every year. We think that’s a big deal, life doesn't have to be disposable. These core values are echoed throughout our company culture and business practices.