How to shop for a Scratch and Dent Washing Machine: A Buyers Guide

Are you in the market for a Washing Machine and shopping or exploring your options? Through your search you may have found a business like Neu Appliance Outlet in Austin, Tx that specializes in Scratch and Dent Appliances. You may have heard of Scratch and Dent appliances before but do you really know what scratch and dent means? Is a scratch and dent washer going to operate like a new one? What are the risks and rewards?? Well we are about to dive in and give you our best guide to buying a scratch and dent washing machine we can.

How to Pick the Right Washer

First off, If you haven’t shopped for a washing machine in the last 5 years get ready for a completely different shopping experience. Washers have TONS of options and features than ever before.Washing machines are loaded with options like: Steam features, Energy Star Rated, Eco boost, built in sink washers, Top load and frontload, overnight dry features, 2 in 1 washers (dryer functions are built into the washer), stainless steel tubs, agitator vs impellar washers, and the list goes on and on. Washer options are endless nowadays. If you are narrowing down the type of washing machine that is perfect for you then you should read our Washing Machine Buyers Guide. For this article we are going to assume you already have this figured out with a pretty good idea of the features and functions you want in a washing machine. Now it's time to find how and where to buy it.

What is a Scratch and Dent Washing Machine Store

There are a few types of appliance stores out there. Some of the most popular appliance retailers are Scratch and Dent appliances Stores that offer discounts on appliances with a dent or ding or even appliances that are discounted only for having an open box. We go into depth on how scratch and dent stores operate in this article here but I will give you a quick rundown on how they work. Scratch and dent appliance stores usually have partnerships with companies like an appliance liquidation distributor, big box stores or a manufacturer. These appliance retailers typically have a contract locking them into buying or liquidating a certain amount of appliances or liquidating for a certain time frame for those companies. These Scratch and Dent appliance stores receive truckloads of Scratch and Dent Appliances like washing machines often.

Why Do Washing Machines End Up At Scratch or Dent Stores

Have you ever moved one? Moving a Washer takes some serious skill! They are massive, insanely heavy, usually manufactured halfway around the globe and literally cross oceans to get to you. In a typical appliance distribution warehouse, washers are stacked (in their boxes) from floor to ceiling! To make the cruel joke even better; Washing machines are literally covered in surfaces that are very easy to scratch or dent. Lastly, to slam dunk that cherry on top; Washers are typically delivered through house’s front doors that have little to no room for mistakes. It’s as if Washing Machines were built with all these evil puzzle pieces in mind to primarily fuel scratch and dent stores…. It's truly amazing that EVERY washing machine isn’t a “Scratch and Dent” Washer if you think about it. Thousands of new washing machines are delivered from manufacturers and retailers to customers EVERY DAY. (Don’t quote me on that statistic but it has to be a lot right!?!) Appliances are constantly moving around and one wrong move causing the smallest dent or ding changes that appliance from being a “New Washer'' to a “Scratch or Dent Washer.” So simple yet it's a real issue for appliance retailers and manufactures. They need a way to liquidate these appliances fast and cheap to not let them pile up. Companies like Neu Appliance Outlet sell those scratch and dent washing machines. One day Manufacturers might wise up and build their washing machines with this in mind, making them indestructible clothes washing machines but until then we have serious job security!

Picture of Neu Appliance Outlet - A discount scratch and dent appliance store in Austin, Tx.

How to Pick a Good Scratch and Dent Appliance Company

If you're shopping for a washing machine and considering buying from a scratch and dent appliance store, the first step should be: do your research. Scratch and dent appliance Companies are not created equally and spending a little time researching can go a long way. When scratch and dent appliance stores receive their supply their work should not stop there, in fact that should be just the beginning of their process. That scratch and dent appliance company should test EVERY appliance to make sure it works like it is supposed to! Such a simple concept that unfortunately a lot of scratch and dent appliance stores don’t follow through on. Here at Neu Appliance - Outlet we have an entire facility and full time staff solely dedicated to testing and processing scratch and dent appliances. We feel this is an essential part of selling a quality Scratch and Dent Washing Machine. What if that scratch or dent affects the effects the performance of the washer or a part you can’t see is broken? Just because the dent is on the outside of a washing machine the scratch and dent appliance store shouldn’t just assume the appliance works, right? They should test it!

As a scratch and dent appliance shopper how would you know if a company actually tests their Scratch and Dent appliances? Well for starters, ask them! If a scratch and dent appliance store does not advertise their process or tell their customers that the appliance has been tested to verify it works 100%. Ask them if it has been tested or ask about their testing and inspection process. A few questions can go a long way with helping you make the decision if this scratch and dent appliance store is a good fit for you or not! This is such a simple task but you would be amazed how few people ask this. At Neu Appliance Outlet we have a remarkably thorough testing process including a highly trained staff, documentation and processes that go into our testing process. We feel that’s what really makes us stand at the top of the pack of other scratch and dent stores. So of course we want to show our customers that. You will find that reliable or higher rated scratch and dent appliances stores will have that same strategy and the good ones are vocal about it…..Like us!

How Big of a Scratch or Dent On Your Washer Is Ok?

Congrats on making it this far! You know what type of washing machine you want and now you know how to pick a good scratch and dent store! You are almost there, don't stop now! Now for some of the more obvious stuff like, “How big of a Scratch or Dent on your washing machine is ok?” Well if the washing machine works perfectly but it has a scratch or dent it should just come down to the savings you are getting for that dent or ding right? Otherwise why wouldn’t you want an undamaged brand new one? When you're shopping at a scratch and dent appliance store you should be thinking “The bigger the Ding the bigger the discount.” You should compare the MSRP of that appliance from the manufacturer to the discounted price at that scratch and dent store. This is a pretty good indicator of value for the dent or ding you can use to shop with. Scratch and Dent Stores that go the extra mile *cough* *cough* LIKE US *cough* *cough* do that for you! For instance at our appliance outlet we categorize appliance conditions into groups to make the savings make sense. We group Scratch and Dent appliances like this:
Open Box Appliances- little or no visible cosmetic damage - 100% functional
Minor Scratch and Dent- minor visible cosmetic damage - 100% functional
Moderate Scratch and Dent- moderate cosmetic damage - 100% functional
Major Scratch and Dent- major cosmetic damage - 100% functional

Each scratch and dent washer’s price is dependent on their condition vs retail price. Customers will get the best value buying your scratch and dent washing machine from a company that follows this pricing business model.

A surprisingly large number of scratch and dent appliance stores have a simple approach of generic or blanket discount pricing on their appliances no matter how big or small the scratch or dent is. As a scratch and dent appliance customer you should pick an appliance store that will give you a great deal and the size of the dent or ding should be a factor.

Where is the Scratch or Dent Located on the Washing Machine

A washing machine has 6 sides to it, maybe the scratch or dent is on one of the sides you can’t see when it’s in place. Can you see the scratch or dent when it is installed in your laundry room? Most household washers will be tucked into a spot that may conceal the sides like the dryer, cabinets, counter tops, walls or other areas that could hide a scratch or dent beautifully and save you hundreds or thousands of dollars. Try to envision where the washer will be and what is surrounding it in the laundry room. Take all the measurements into account when you are shopping for your washer.

If a dent or ding is on the front of your washing machine, could you cover it with something? Might be something to consider. If you save hundreds of dollars and the only downside is a small $5 magnet to cover a dent….That sounds like a win to me but you can make the call.

Scratch and Dent Washing Machine Buying Guide Recap

I hope you got some information out of this article that helps guide you on your Washing Machine buying journey! I hope you consider all the points we talked about above:
- How to pick the right washer

- What is a Scratch and Dent Washing Machine Store
- Why Do Washers End Up At Scratch or Dent Stores

- How to Pick a Good Scratch and Dent Appliance Company

- How Big of a Scratch or Dent On Your Washer Is Ok?

- Where is the Scratch or Dent Located on the Washer
Now the only thing left is for you to apply your new strategy to your scratch and dent Wsahing Machine shopping. Take your time, do your research and we hope you will consider us for your Washing Machine purchase. We try to go the extra mile to ensure our customers get the best value and best experience possible when shopping with us.

Neu Appliance Outlet Storefront in Austin, Tx. Showing Scratch and Dent Refrigerators, Dishwashers, washers and dryers stoves or ranges.
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