APPLIANCE REPAIR

PARTNERS

Austin's Appliance Repair Pros

Appliance Repair is tricky. We know appliances are essential which means when an appliance goes down you need a solution fast. Repairing your appliance is not a service we provide but, we know a few companies/pros that take their customer service as seriously as we do.

Tony Appliance Repair

Tony Appliance Repair

Austin's Appliance Repair OG! We love referring our customers to Tony because he will provide 5 star customer service like we do! Tony Appliance Repair is a one man army leaving happy customers and working appliances in his wake. We have been referring customers to tony for years and have heard all the great feedback. Keep rockin' the appliance repair world Tony your an all-star!

Phone: (512) 788-7346


How Appliance Repair Works

We can't speak for others but typically an appliance repair technician will come on site and diagnose your appliance for a flat rate. Usually this appliance diagnostic fee is waived if you choose to complete the repair on your appliance. If you choose not to complete the repair you usually only owe the diagnostic fee.


Common FAQs with Appliance Repair

Can they provide me an estimate by phone with symptoms and a model #?

Accurately, No. A good appliance repair company will not provide any estimates by phone, it sets an inaccurate, bad expectation. Picture asking a car repair shop to give you an estimate for a repair on a car that the ac isn't working or is shaking. The root cause could be LOTS of different things. Any estimate they could provide would not be accurate until they could diagnose the issue. Having a good appliance repair technician onsite to perform a diagnosis will usually pinpoint the issue and give a clear path for estimates etc.

Will performing a repair always solve the issue?

Most of the time yes but in many cases (especially a board or motor issue) there could be multiple parts that need to be replaced that cannot be diagnosed until a part is replaced. Take power surges (a spike in electrical supply, typically experienced during storms) for instance; A power surge caused a spike in electricity that fried a fuse, once the fuse was replaced it exposed the mother board was also damaged. This is somewhat common with electrical issues and should be considered. A good appliance technician will bring the possibility to your attention beforehand.

I have a refrigerant leak in my refrigerator should I get it fixed?

Our recommendation is no. A refrigerant leak is the result of tiny holes or cracks in the coils. A refrigerator's high pressure sealed system with a tiny leak can drain your system of refrigerant quickly. Diagnosing a refrigerant leak can be inaccurate difficult and costly. If you have a refrigerant leak in most cases we would recommend you to replace the appliance.

My compressor on my refrigerator is broken should I repair it?

If you have had an appliance repair company diagnose the issue as a broken compressor then no, we would not recommend replacing a compressor on a refrigerator. To replace a compressor would mean a sealed system repair which we do not recommend. Any repair to your sealed system on a refrigerator or freezer is typically expensive and other issues could arise during the process.

My appliance is over 5 years old, should I replace it or repair it?

This is a tough one, we sell appliances so you know what our answer is but you should be considering the age and the original price of the appliance. Repairs could be more than the value of the appliance you are repairing. Sometimes repairs are cheap, fast and easy! Maybe you love the way your appliance works or the style can't be replaced or a replacement is expensive! Always take that into consideration the appliance's value!

What parts are readily available?

Appliance Parts supply chain issues have rocked the appliance repair industry over the last few years. Some parts which used to be easy to get are on backorder and some parts were unaffected and readily available! We have seen some manufacturers have been better than others:

  • Whirlpool, Kitchenaid, Amana, Admiral, Roper, Kenmore: Generally have the most parts availability
  • GE: most parts available
  • LG: 50/50 some have been difficult to find
  • Samsung: 50/50 same as LG, many hard to find parts currently
  • Midea: Lots of major parts are on backorder. Many common parts are available.
  • Frigidaire: 50/50 most common parts are available

There are lots of appliance repairs to avoid and lots of appliance repairs that are worth it vs replacing the appliance. Knowing this difference usually comes from an honest appliance repairman. That's why we recommend the good ones above! Hope this helps!