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Is Your Appliance Acting Up?

Repair Or Replace?

Thinking about replacing your broken washer, dryer, or fridge? Hold off—repairing it could save you hundreds! At NEU Appliance Repair, our expert technicians provide fast, honest diagnostics and transparent repair or replacement options. Book your appointment today to get your appliances back in action.

NEU technician with tool bag, ready to repair appliances

How NEU Appliance Repair Works

Our skilled technicians visit your home and perform a comprehensive diagnostic test for a flat rate, which is waived if you proceed with the repair. We’ll explain the issue in plain terms and provide transparent repair costs or replacement options if repair isn’t the best choice. You’ll have all the details to make an informed decision. Our goal is to solve your appliance problem efficiently and honestly, saving you time and money.

Technician cleaning dryer vent during diagnostic

Common FAQs About Appliance Repair

Can I get a repair estimate over the phone?

Phone estimates based on symptoms and model numbers are often inaccurate. Our technicians need to perform an on-site diagnostic to pinpoint the issue and provide a precise estimate. This ensures you get reliable information to make the best repair-or-replace decision.

Will a repair always fix the problem?

Most repairs resolve the issue, but complex problems (e.g., electrical surges affecting multiple parts) may require additional fixes. Our technicians will flag potential follow-up issues during diagnostics and provide transparent options to ensure you’re informed before proceeding.

Should I fix a refrigerator with a refrigerant leak?

We generally don’t recommend repairing refrigerant leaks. Tiny holes in coils can drain refrigerant fast, and diagnosing or fixing them is costly and unreliable. In most cases, replacing the refrigerator is the smarter, long-term solution.

Should I repair a broken refrigerator compressor?

If diagnostics confirm a broken compressor, we advise against repair. Compressor replacement involves costly sealed system work, and other issues may arise. Replacing the refrigerator is typically more cost-effective and reliable.

My appliance is over 5 years old—repair or replace?

It depends on the appliance’s value, repair cost, and your preferences. Some repairs are quick and affordable, especially if you love your unit’s features. Our diagnostics will compare repair costs to replacement value, helping you decide what’s best.

Get Your Appliances Fixed Today

From quick fixes to complex repairs, NEU Appliance Repair delivers honest, expert service. Book your diagnostic today and let us help you decide whether to repair or replace—your wallet will thank you!

Technician working on appliance
Book Your Repair

Find Us in Austin, TX

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