Common FAQs About Appliance Repair
Can I get a repair estimate over the phone?
Phone estimates based on symptoms and model numbers are often inaccurate. Our technicians need to perform an on-site diagnostic to pinpoint the issue and provide a precise estimate. This ensures you get reliable information to make the best repair-or-replace decision.
Will a repair always fix the problem?
Most repairs resolve the issue, but complex problems (e.g., electrical surges affecting multiple parts) may require additional fixes. Our technicians will flag potential follow-up issues during diagnostics and provide transparent options to ensure you’re informed before proceeding.
Should I fix a refrigerator with a refrigerant leak?
We generally don’t recommend repairing refrigerant leaks. Tiny holes in coils can drain refrigerant fast, and diagnosing or fixing them is costly and unreliable. In most cases, replacing the refrigerator is the smarter, long-term solution.
Should I repair a broken refrigerator compressor?
If diagnostics confirm a broken compressor, we advise against repair. Compressor replacement involves costly sealed system work, and other issues may arise. Replacing the refrigerator is typically more cost-effective and reliable.
My appliance is over 5 years old—repair or replace?
It depends on the appliance’s value, repair cost, and your preferences. Some repairs are quick and affordable, especially if you love your unit’s features. Our diagnostics will compare repair costs to replacement value, helping you decide what’s best.